Touchpoint SmartServe is here!
If You...
- Use Absence Management and/or Time & Attendance systems
- Are impacted by setup issues, low fill rates, or lots of manual work
- Lost the person who was originally trained on the system
- Don’t have time to figure it out, but want to make the most of your investment into your current software
We've got you. Let's fix it.

How We Help You
At the core of our new SmartServe offering is a simple promise: your software should work for you—not the other way around. We aren't just pros at hardware—we specialize in hands-on, expert-led optimization that ensures your absence and time tracking software is configured correctly, and operating at peak efficiency. Whatever your software improvement needs, our team is ready to dive in. You'll see real improvement, or your money back. Guaranteed.
We don’t wait for issues to surface—we hunt them down in advance. From low-cost remote audits to premium on-site support, our goal is to streamline your environment so your operations run smoother, faster, and smarter. And when your software system evolves, so do we. Our experts stay engaged through changes in staffing, schedule, or scale, helping you adapt without missing a beat.

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Includes a quick audit to target quick wins
One-on-One Fix + Coaching
End-to-End Clean Up + Docs
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Department-Level Alignment + Data Confidence
Strategic Optimization for Complex Districts
"Our previous time & attendance system required constant maintenance. Touchpoint was able to help eliminate IT's time maintenance workload almost completely."


"I'm personally very happy with the quickness of your tech support staff."

"Recently, we haven't had any issues after our tech team worked closely with Touchpoint. Once we got a fix in place, everything has been running smoothly."
